Warranty and proper use of products

Warranty conditions and operating rules for BonPos cooperage products All cooperage products of the BONPOS online store are covered by a 24-month warranty in compliance with the following rules. Upon receipt of the goods, it is necessary to check the appearance and completeness of the goods in the presence of postal or courier worker. In case of defects are found, contact the managers of the BONPOS online store - Contacts are listed in the relevant section of the site. We accept any complaints during the warranty period related to manufacturing defects, provided that the rules of use are observed. You can get acquainted with them in the corresponding parts of the site or in the instructions that are attached to each product. The warranty covers the following cases: Leakage at the beginning of use of the product; Damage to the hoop; Breakage of withers. Mechanical damage and defects caused by non-compliance with the operating rules are not considered a warranty case. First test The product is carried out only with clean water. The use of any other liquids is not covered by the warranty. Among such Cases also do not include drying of the product due to improper ("dry") storage after use. Products Custom-made products cannot be returned or exchanged. Preparation of oak barrel: operating rules Any cooper product must be properly prepared before use. To do this, you just need to follow a few Simple rules: Vats:

Rinse with cold water from the inside; Pour a little water to check for leaks. If you find a leak, soak the containers for 1-2 weeks; After use, rinse, fill with water and store until the next season, periodically changing the liquid. Barrel and barrels: Rinse with cold water from the inside; Check for leaks, soak if necessary; After the first use, the barrel and barrels are stored only with liquid. Wooden mugs:

Rinse with water; With isolated use, small gaps may appear on the product - in this case, it is enough to soak the mug.
Škopok, bucket, ladles, pouring bucket, bathing tub:

Check for leaks; In case of gaps, soak; Store only with water. Steaming rules: Pour boiling water (1-2 liters for every 10 liters of volume); Rinse:

Pour out the water Soaking of oak barrels: Fill to the brim with cold water, if there is a leak, top up the water; After 2-4 days, change the water; Repeat the procedure for 2-3 weeks - until the water is clear; Drain the water, rinse the product with a 5% solution of baking soda; Rinse with cool water. It is important to remember that after the first use, cooperage products are stored only with water!